| Bad reviews help you elevate your brand & credibility. | | | Hi, In a world of viral marketing and social influence, online reviews have the power to make or break a brand. At Trustpilot we've surveyed over 1,000 consumers all over the globe to understand what compels customers to leave negative reviews, and what they're hoping to achieve by telling others about their experience. | In this report, you'll find out: | • | What motivates people to leave negative reviews | • | What experiences most inspire positive reviews | • | The long-term impact on your business of satisfying an unhappy customer | | | | Make bad reviews an asset! | | | | | | | | 245 Fifth Avenue, 5th Floor, New York, NY 10016, United States | |
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