| Life has a way of reminding us that it's always nice to know the right person. Here's a situation you might have encountered, as I recently did. Imagine your dishwasher breaks, and you have a house full of visitors on the day before Thanksgiving. You've got a minor crisis on your hands and you need help. It's a huge relief to "know somebody" that you can call to solve the problem. Goldstar can't fix your dishwasher, but we can help you discover great things to do and help make sure you have a very good time. In other words, think of us as your friend who knows what's going on in the world of live events — and can hook you up. |
| We do this in a couple of obvious ways: First, we're always finding great stuff for you to do, including a lot of things you may otherwise not have known about. In fact, our recent data shows that between 80 and 90 percent of the time, people who buy tickets for an event from us learned about the event from Goldstar! Second, of course, we're the original — and still the best — when it comes to value in live entertainment. We're not about cheap tickets — people buy tickets of all prices from us — but we deliver great value in a way that nobody else can. But more importantly, like that friend, we're committed to helping you. Our customer service is legendary, human, and fast-responding. You can reach us directly through the site, the app, and across major social media channels. We know that if you've got a problem (like mine with the dishwasher!), you need an answer right away. And we're there for you. When you've got questions about the event you're interested in, need help with a problem that may come up, or want event recommendations, that's what we're here for. So remember as you go into 2020, you "know somebody" in the event world: Goldstar! And I can give you the name of my plumber if you need it. He's really good! |
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