| Brave New World: Customer Experience in 2022 | | | | | | Our latest global consumer survey revealed surprising new customer engagement data.
Did you know: | - 90% of customers would love to be able to reply in-message to ask questions
- 87% of customers actively avoid buying from brands they don't trust
- 95% of customers want to be able to switch instantly from messenger chat to voice call
| | Did your brand get the message? We break it all down in our 2022 CX Report and give you actionable ideas for getting the biggest return on your CX investments in 2022. | | | | Best regards,
Sinch team | | | | |
Want to reach 100,000+ marketing executives with your own message? Get the media kit or contact us directly at advertising@industrydive.com.
About this email: You are receiving this message as part of your complimentary newsletter subscription to Marketing Dive. If you no longer wish to receive the daily newsletter, you can switch to a weekly subscription or unsubscribe. See our full privacy policy. Marketing Dive is a product of Industry Dive, Inc. 1255 23rd Street NW, Suite 550 Washington DC 20037
No comments:
Post a Comment