Hey BV! We've updated our Terms & Conditions to reflect: 1) New safeguards imposed by European Union law that protect you as a consumer; 2) New Bolt Food platform features that improve your experience.
Let's take a closer look at the updates: - All restaurants, stores, and couriers acting on our platform are traders. This means additional safeguards apply when you get deliveries from restaurants and stores.
- We've described how couriers are allocated to you.
- We've described what restaurant and store ratings are based on.
- Sometimes, a restaurant's or store's own courier may provide delivery services to you — we've specified the terms for this service to better protect your rights.
- We've included the opportunity for you to receive electronic invoices from restaurants, stores, and couriers.
- We've clarified that, from now on, suspension from the Bolt Food platform may also result in the suspension of your Bolt ride-hailing account.
These new Terms & Conditions apply from today. |
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