The Ethix Facebook's recent stand on political advertising and free speech have placed it in the cross hairs of the media. Not to mention their decade-plus-long drumbeat of: - destroying trust
- apologizing without really meaning it
- steamrolling opposition
- lifting product user interfaces from competitors instead of innovating
- playing fast and loose with user data
- gradually and almost entirely removing organic reach for brands
- poor judgement in selecting News partners
- insisting it's the responsibility of journalists to police lies in political ads
- giving itself a special, unregulated power over elections
- and much more
All of which have given me second (and third and seventeenth) thoughts about remaining on the platform. The challenges are multiple: being a solo practitioner, Facebook provides a connection to others — it is my water cooler; I also belong to and administer a number of groups that provide services to me and others, whether professionally or personally; it's where my extended family spends most of their time online. Facebook has become the de facto destination of so much of society: seven in ten Americans are on the platform. So to ask people to simply up and leave without a viable alternative is difficult: no one is going to leave until others have left and shown them the alternative. It's the chicken and the egg conundrum. I was having this conversation with someone on Twitter recently, about how someone has to make the first move. Then I remembered how Dr. Seuss expressed it in his book The Lorax: | | The Lorax was an allegory about the importance of taking care of our environment. Last week, I referred to St. Francis of Assisi, the patron saint of the environment. He sought to understand rather than to be understood. In stark contrast, Mark Zuckerberg seeks to be understood rather than be liked, and is a digital arsonist of the online environment who answers to no one. And it got me thinking... What if someone rewrote The Lorax as an allegory about Facebook? So I did. The Ethix | | At the far end of town where the Internet accretes and the former social network competes and no birds ever sing excepting old tweets… is the street of the lifted Ethix. And deep in the Internet, some people say, if you look deep enough you can still see, today, where the Ethix once stood just as long as it could before somebody lifted the Ethix away. What was the Ethix? And why was it there? And why was it lifted and taken somewhere from the far end of town where the Internet grows? The old Zuck-ler lives there. Ask him. He knows. You won't see the Zuck-ler. Don't knock at his door. He stays in his Portal on top of his store. He sticks to his Portal, stuck under the tape, where all his gray t-shirts are in pretty good shape. And on special dank midnights in August, he peeks out of the Portal and sometimes he speaks and tells how the Ethix was lifted away. He'll tell you, perhaps… If you're willing to pay. From your Messenger wallet pay with crypto, indeed — huh — and you have to submit fifteen cents via Libra and GIF or a meme of a prison pony / zebra. Then he opens the note, makes a most careful count to see if you've paid him the proper amount. Then he grunts, "I will call you by Oculus Rift, for the secrets I tell can't be given short shrift." THUNK! Down thunks the Oculus Rift through the night, and the old Zuck-ler's apologies are less than forthright, since they have to come down through a process where each, makes it sound as if he had lawyers write up his speech. "Now I'll tell you," he says, with his shirt looking gray, "how the Ethix got lifted and taken away… It all started way back… Such a long, long time back… Way back in the days when the Web was still new and the users were trusting and the ads were still few, and updates from Corporate Brands had wide reach… one morning, I invented a new kind of speech. And first I saw the trust! The Long-standing Trust! The naivety and hope of the Long-standing Trust! Mile after mile in the Internet dust. And as part of the trust, I saw Harvard co-eds frisking about in their Crimson spirit-wear as they played in the shade and toured Harvard Square. From the tired news sites came the regular flop of the Online News struggling, and trying to pop. But the trust! That trust! That Long-standing Trust! All my life I've been searching for trust I could bust. I can get them to part with the data I need and it will take years to be exposed, I concede. I knew the potential of what I discovered. I knew just what I'd do! I had to leave Harvard. In no time at all, I had built a small firm. From the Long-standing Trust I destroyed in one term. And with great skillful skill and with great speedy speed, I took all the data. I created the Feed! The instant I had finished, I heard a "For Shame!!" I looked. I saw something pop out of the frame of the ad I whipped up. It was sort of a man. Describe him?… That's hard. I don't know if I can. He was shortish. And brownish. And oldish. And nice. And he spoke with a voice that was sharp and concise. "Mister!" He said with a voice full of dust, "I am the Ethix. I speak for the trust. I speak for the trust, for trust can be broke. And I'm asking you, Sir, if you want to be woke" – he was very upset as he shouted and cussed – "What's that thing that you've made out of Long-standing Trust?" "Look, Ethix," I said. "There is no cause for alarm. I tricked a few folks. I am doing no harm. I am being quite useful. This thing is a Feed. A Feed's a fine something that all people need! It's a friend. It's a brand. It's a like. It's a share. But it has other uses you can't find elsewhere. You can use it for GIFs. For memes! Or a prize! For sharing the news! Or political lies!" The Ethix said, "Sir! You are crazy with greed. There is no one on earth who would buy that News Feed!" But the very next minute I proved he was wrong. For, just at that minute, a chap came along, and he thought that the Feed I constructed was great. He happily bought it for three ninety-eight. I laughed at the Ethix, "You poor stupid guy! You never can tell what some people will buy." "I repeat," cried the Ethix, "I speak for the trust!" "I'm busy," I told him. "Shut up, you just must." I rushed 'cross the room, and in no time at all, built a Beacon. I put in a quick call. I called all my uncles and Sheryls and aunts and I said "Listen here! Here's a wonderful chance for the whole Zuck-ler Family to start a big rally! Get over here fast! Take the road to the alley. Turn left at San Jose. Right to Silicon Valley." And, in no time at all, in the network I built, the whole Zuck-ler Family was working full tilt. We were all making Feeds as fast as we must, all while we violated Long-standing Trust. Then… Oh! Baby! Oh! How my business did grow! Now, losing the trust of one guy was too slow. So I quickly invented my Super-Ad-Trackers, collecting more data, giving access to hackers. We were filling Feeds ten times as fast as before! And that Ethix?… He didn't show up anymore. But the next week he knocked on my new office door. He snapped, "I am the Ethix who speaks for the trust which you seem to be losing as fast as you must. But I'm also in charge of the whole User Base who connected your network to many a place and happily scroll through organic updates. "NOW… Thanks to your hacking their trust to the ground, there's not enough organic posts to go 'round. And my poor User Base is getting displeased because they have ads and fake news in their feeds! "They loved being here. But I can't let them stay. They'll have to find friends. And I hope that they may. Good luck boys," he cried. And he sent them away. I, the Zuck-ler, felt sad as I watched them all go. BUT… Business is business! And business must grow regardless of displeased users, you know. I meant no harm. I must truly did not. But I had to grow bigger. So bigger I got. I biggered my network. I biggered my fads. I biggered videos. I biggered the ads in the Feeds I shipped out. I was shipping them all to Instagram! To WhatsApp! To Messenger! To the Wall! I went right on biggering… Selling more ads. And I biggered my money, which made investors glad. Then again he came back! I was fixing some pipes when that old nuisance Ethix came back with more gripes. "I am the Ethix," he coughed and he whiffed. He sneezed and he choked. He wheezed and he sniffed. "Zuck-ler!" He grumbled from his cloggity head. "Zuck-ler! You are killing organic reach dead! My poor Corporate Brands...why, they don't have free speech! (It's not really free when you're paying for reach.) "And so," said the Ethix, "– please pardon my cough – they cannot live here. So I'm sending them off. Where will they go?… I don't hopefully know. Google Plus is now gone; there's nothing else near… That will mirror the reach you've clogged up around here. "What's more," snapped the Ethix. (He really was mad.) "Let me say a few words about political ads. You take money for lies, while claiming 'free speech.' But your algorithm assures targeted reach. And what does it mean for this toxic place? You define deviance down for your User Base. "You're poisoning the place where the Online News flourished! But they can't combat ads; they're too undernourished To fact-check your lies, they need more resources. Without prime support, I don't know what the recourse is. I fear that we'll only be left with remorses." And then I got mad. I got terribly mad. I yelled at the Ethix, "Now listen here, Dad! All you do is complain and say, 'The Zuck-ler is bad!' Well, I have my rights, sir, and I'm telling you I intend to go on doing just what I do! And, for your information, you Ethix, I'm figgering on biggering and BIGGERING, and BIGGERING and BIGGERING, putting MORE political ads in the Feeds which everyone, EVERYONE, EVERYONE needs!" And at that very moment, we heard a loud sound! From outside on the Web came a sickening round of foreign involvement. Then we heard the trust fall. The very last bit of trust of them all. No more trust. No more Feeds. No more work to be done. So, in no time, my Sheryl and aunts, every one, all waved me good-bye. They jumped into a Lyft and left me alone, all bereft and bedrift. Now all that was left 'neath the wide-trustless sky was my big empty network… the Ethix… and I. The Ethix said nothing. Just gave me a glance… just gave me a very sad, sad, backward glance… as he lifted himself by the seat of his pants. And I'll never forget the grim look on his face when he heisted himself and took leave of this place, through a hole in the ads, without leaving a trace. And all that the Ethix left here in this mess was a small pile of rocks, with the one word… "UNLESS." Whatever that meant, well, I just couldn't guess. That was long, long ago. But each day since that day I've sat here and worried and worried away. Though the years, while my monopoly has fallen apart, I've worried about it with all of my heart. "But now," says the Zuck-ler, "Now that you're here, the word of the Ethix seems perfectly clear. UNLESS someone like you cares a whole awful lot, nothing is going to get better. It's not. "SO… Catch!" calls the Zuck-ler. He lets something fall. "It's a Trustworthy Seed. It's the last one of all! You're in charge of the last of the Trustworthy Seeds. And Long-standing Trust is what everyone needs. Establish some Trust. Be careful – pay heed. Give it attention, through words and through deeds. Grow a forest of Trust. Make it easy to earn. Then the Ethix and integrity may return." | | | |
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