April 28, 2025 | Today’s news and insights for marketing leaders NOTE FROM THE EDITOR As consumers juggle inflationary pressures and economic uncertainty, marketers have the opportunity to gain a competitive advantage by catering to and building up a loyal customer base. To learn how loyalty programs are evolving to meet customer demands, join us on Tuesday, June 17 at 2 p.m. ET for our virtual event, “Loyalty 2.0.” During the event, attendees will hear from industry experts about how to best invest in driving customer loyalty, ways to leverage customer data and best practices on how to garner loyalty. The event will be co-hosted by Marketing Dive, CX Dive, Restaurant Dive and Hotel Dive. Those interested in attending can register for free using this link. Don’t forget, the event is completely free — be sure to share the link with colleagues who may also be interested. As always, thanks for reading. | | Jessica Deyo Editor, Marketing Dive Email | The chain is the first presenting sponsor of the pop-punk-focused When We Were Young as it works to connect with consumers around culture. | Earnings Mark Read dismisses the notion that there was a “pull forward” in investments in Q1 but acknowledges tariffs could hit some clients hard. | Adobe’s applications will support the league in bringing more personalized content to owned channels, including the NFL OnePass app. | Rising consumer expectations and inflationary pressures are making loyalty harder to earn in 2025. Learn how leading brands build lasting loyalty and the top barriers to customer retention in this | This year is expected to deliver the first drop in consumer usage across traditional and digital media channels since the Great Recession in 2009. | As customer loyalty shifts, preferences change and tech advances, today’s marketing leaders must adapt to stay ahead. Explore new ways to meet goals and ultimately outperform the competition in this webinar. | | From Our Library Trendline Supported by TeenVoice | Trendline Supported by First Media | Playbook Custom content for Valpak | Playbook Custom content for EvolveZ | View all resources What We’re Reading Digiday | Retail Dive | MediaPost | Dive Into a Topic |
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